Customer intimacy : (Record no. 975)

MARC details
000 -LEADER
fixed length control field 00759nam a22002297a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20170307115615.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 170307b xxu||||| |||| 00| 0 eng d
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
Source bnb
National bibliography number GB97Z9360
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0002558211
040 ## - CATALOGING SOURCE
Original cataloging agency StDuBDS
Language of cataloging eng
Transcribing agency AMPA
Modifying agency Uk
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 21
Classification number 658.812 WIE
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Wiersema, Fred.
245 10 - TITLE STATEMENT
Title Customer intimacy :
Remainder of title pick your partners, shape your culture, win together /
Statement of responsibility, etc. Fred Wiersema.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. HarperCollinsBusiness,
Date of publication, distribution, etc. 1997, ©1996.
300 ## - PHYSICAL DESCRIPTION
Extent 221 p. :
Dimensions 24 cm.
500 ## - GENERAL NOTE
General note Originally published: [Santa Monica?]: Knowledge Exchange, 1996.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
General subdivision Management.
690 7# - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Source of heading or term blcoll
Topical term or geographic name as entry element Management and Business Studies
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Materials specified (bound volume or other part) Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification Dust jacket     Non-fiction Academy of Music & Performing Arts Library Academy of Music & Performing Arts Library General Stacks 03/07/2017   658.812 WIE A01213 03/07/2017 20.00 03/07/2017 Books