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Customer intimacy :

Wiersema, Fred.

Customer intimacy : pick your partners, shape your culture, win together / Fred Wiersema. - London : HarperCollinsBusiness, 1997, ©1996. - 221 p. : 24 cm.

Originally published: [Santa Monica?]: Knowledge Exchange, 1996.

ISBN: 0002558211

Nat. Bib. No.: GB97Z9360 bnb

Subjects--Topical Terms:
Customer relations.
Customer services--Management.

Dewey Class. No.: 658.812 WIE

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