| 000 | 00759nam a22002297a 4500 | ||
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| 005 | 20170307115615.0 | ||
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| 015 |
_2bnb _aGB97Z9360 |
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| 020 | _a0002558211 | ||
| 040 |
_aStDuBDS _beng _cAMPA _dUk |
||
| 082 | 0 | 4 |
_221 _a658.812 WIE |
| 100 | 1 | _aWiersema, Fred. | |
| 245 | 1 | 0 |
_aCustomer intimacy : _bpick your partners, shape your culture, win together / _cFred Wiersema. |
| 260 |
_aLondon : _bHarperCollinsBusiness, _c1997, ©1996. |
||
| 300 |
_a221 p. : _c24 cm. |
||
| 500 | _aOriginally published: [Santa Monica?]: Knowledge Exchange, 1996. | ||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 |
_aCustomer services _xManagement. |
|
| 690 | 7 |
_2blcoll _aManagement and Business Studies |
|
| 942 |
_2ddc _cBK |
||
| 999 |
_c975 _d975 |
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