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1.
When your customer wins, you can't lose / Jack Collis. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Pymble, N.S.W. : HarperBusiness, 1998
Availability: Items available for loan: Academy of Music & Performing Arts Library (1)Call number: 658.8342 COL.

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2.
Free, perfect, and now : connecting to the three insatiable customer demands : a CEO's true story / Robert Rodin with Curtis Hartman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Simon & Schuster, c1999
Availability: Items available for loan: Academy of Music & Performing Arts Library (1)Call number: 658.812 ROD.

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3.
Customer intimacy : pick your partners, shape your culture, win together / Fred Wiersema. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : HarperCollinsBusiness, 1997, ©1996
Availability: Items available for loan: Academy of Music & Performing Arts Library (1)Call number: 658.812 WIE.

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