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	1.	When your customer wins, you can't lose / Jack Collis. by Collis, Jack Material type: Text; Format: print ; Literary form: Not fiction Publication details: Pymble, N.S.W. : HarperBusiness, 1998 Availability: Items available for loan: Academy of Music & Performing Arts Library (1)Call number: 658.8342 COL. Place hold Add to cart (remove)
	2.	Free, perfect, and now : connecting to the three insatiable customer demands : a CEO's true story / Robert Rodin with Curtis Hartman. by Rodin, Robert Hartman, Curtis Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Simon & Schuster, c1999 Availability: Items available for loan: Academy of Music & Performing Arts Library (1)Call number: 658.812 ROD. Place hold Add to cart (remove)
	3.	The cluetrain manifesto : the end of business as usual / Rick Levine ... [et al.]. by Levine, Rick Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge, Mass. : Perseus Books, c2000 Online resources: Publisher description Availability: Items available for loan: Academy of Music & Performing Arts Library (1)Call number: 303.4833 LEV. Place hold Add to cart (remove)
	4.	Customer intimacy : pick your partners, shape your culture, win together / Fred Wiersema. by Wiersema, Fred Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : HarperCollinsBusiness, 1997, ©1996 Availability: Items available for loan: Academy of Music & Performing Arts Library (1)Call number: 658.812 WIE. Place hold Add to cart (remove)
	5.	I-Cons : the essential guide to winning and keeping high-value customers / Ross Honeywell and Verity Byth. by Honeywill, Ross Byth, Verity Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milsons Point, N.S.W. : Random House Australia, 2001 Availability: Items available for loan: Academy of Music & Performing Arts Library (1)Call number: 658.812 HON. Place hold Add to cart (remove)
	6.	Successful customer retention in a week / Jane Smith. by Smith, Jane, 1949- Series: Successful business in a week Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Hodder & Stoughton, 2000 Availability: Items available for loan: Academy of Music & Performing Arts Library (1)Call number: 658.812 SMI. Place hold Add to cart (remove)