Rodin, Robert.

Free, perfect, and now : connecting to the three insatiable customer demands : a CEO's true story / Robert Rodin with Curtis Hartman. - New York : Simon & Schuster, c1999. - 254 p. : ill. ; 25 cm.

0684850222

98047849


Customer services--United States.
Consumer satisfaction--United States.
Customer relations--United States.

HF5415.5 / .R63 1999

658.812 ROD