Harvard business essentials : business communication.
Business communication
- Boston, Mass. : Harvard Business School Press, c2003.
- xi, 162 p. : ill. ; 24 cm.
- Harvard business essentials series .
- Harvard business essentials series. .
Includes bibliographical references (p. 155) and index.
Good Writing: It Begins with Principles -- Start-Up Strategies: Your Launch Point -- The First Draft: Getting It Down -- Getting It Right: The Editing Craft -- Everyday Writing: Memos, Letters, and E-mail -- Presentations: Timeless Principles -- Backstage: Preparing Your Presentation -- Show Time: Making an Effective Delivery -- Dialogue: The Ultimate Communication -- Useful Implementation Tools -- Writing the Perfect Job Application Cover Letter -- Commonsense Rules for Presentation Visuals. 1. 2. 3. 4. 5. 6. 7. 8. 9. App. A. App. B. App. C.
"This practical guide offers readers a clear and comprehensive overview on how to communicate effectively for every business situation, from sensitive feedback to employees to persuasive communications for customers. It offers advice for improving writing skills, oral presentations, and one-on-one dealings with others."--BOOK JACKET.